We reply to every message. For course access, payment or certificate issues, email is fastest. For school partnerships and teacher training, call or WhatsApp us and we will set up a meeting. Support hours are Monday to Saturday, 10:00 AM to 7:00 PM IST.
Course support, refunds, certificates, general queries. Typical reply within 24 hours on working days.
Phone / WhatsApp
School and institutional partnerships, teacher training, workshops, speaking invitations. Message on WhatsApp.
Location
Amravati, Maharashtra, India
PiyushAI Edtech OPC Private Limited. Visits to our Amravati centre by prior appointment.
Who to Contact for What
| Your query | Best channel | What to include |
|---|---|---|
| Course access, login or video playback issue | Registered email, course name, screenshot of the error | |
| Payment failed or amount deducted twice | Transaction ID, date, amount, payment method | |
| Refund request | Order details and reason, as per our Refund Policy | |
| Certificate not received or verification | Email or Certificate Verification page | Full name, programme, completion date |
| School partnership, AI lab, teacher training | Phone / WhatsApp | School name, city, board, classes and approximate student strength |
| College workshop, guest lecture, summit or hackathon | Phone / WhatsApp | Institution, proposed dates, audience size, topic |
| Media, press and collaboration | Publication or organisation and the request | |
| Content correction or copyright concern | Page URL and the exact issue |
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Before You Write
Many questions are already answered on our Refund Policy, Shipping and Delivery Policy, Terms and Conditions and Privacy Policy pages. For exam-related doubts, the comments section under each article on this site is monitored and answered.
